| The criteria is
underpinned by some Fundamental concepts Based
on what truly excellent organisations have in
common |
 |
Results Orientation
|
|
|
Customer Focus
|
|
|
Leadership and Constancy of
Purpose
|
|
|
Management by Process and
Facts
|
|
|
People Development and
Involvement
|
|
|
Continuous Learning,
Innovation and Improvement
|
|
|
Partnership Development
|
|
|
Public Responsibility
|
|
|
|
|
|
 |
