Excellent Organisations have leaders who shape the future and make it happen, acting as role models for its values and ethics and inspiring trust at all times. They are flexible, enabling the organisation to anticipate and react in a timely manner to ensure the ongoing success of the organisation.

  • Develop the Mission, Vision, Values and ethics and act as role models.
  • Define, monitor, review and drive the improvement of the organisation’s management system and performance.
  • Engage with external stakeholders.
  • Reinforce a culture of excellence with the organisation’s people.
  • Ensure that the organisation is flexible and manages change effectively.