The EFQM Excellence Model

The Model is based on the assumption that

Excellent result with repect to Performance, Customers, People and Society are achieved through Leadership driving Strategy, People, Partnerships and Resources, and Processes, Products and Services.

The Criteria

	ENABLERS 50%		RESULTS 50%
	1-		6-
	2-		7-
	3-		8-
	4-		9-
	5-
Assumption  -  The Fundamental Concepts  -  RADAR Logic  -  Self-Assessment

Criteria:

©EFQM:            SKEA fully acknowledge that the ©EFQM Model is a sole property of the            European Foundation for Quality Management (EFQM)

Note: Please refer to publication for more details on the model.

THE CRITERIA IS UNDERPINNED BY SOME FUNDAMENTAL CONCEPTS

Based on what truly excellent organisations have in common

1. Results Orientation
2. Customer Focus
3. Leadership and Constancy of Purpose
4. Management by Process and Facts
5. People Development and Involvement
6. Continuous Learning, Innovation and Improvement
7. Partnership Development
8. Public Responsibility

WHEN IS THE BEST TIME TO APPLY FOR SKEA

The best time to apply is now. Just call the award office and request a registration form. Complete the registration form and have it signed by the CEO or the highest operational authority at your organisation and send it to the SKEA award office. The award office will keep you informed of all the workshops and events organized, to help you on journey for excellence.